Savvy Raj

Live Life Lovingly!


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Making people feel special!

In my earlier stint of working in the aviation industry, I had the privilege of working with a multitude of passengers day in and day out.

Handling VIP passengers, tough customers and dealing with difficult situations was an everyday affair. But it taught me patience and adaptability on the job and most importantly how to maintain a cool and pleasant disposition no matter the time of the day or the shift you are in.

Beyond the glamour were the grind and the rigours of the conformity in the service industry.

However, there were some amazing takebacks & learnings for a lifetime with regards to people management especially customer service.

Sharing a few thoughts on Customer Care:

The best way to express customer care and what you can give any customer is your undivided attention.
It can be in the form of kind words, pleasant voice, empathetic smiles, nods and eye contact that work to show that you understand their needs or issues.

Psychologically it is equivalent to giving personal time, it aids to comfort people, reassure them, and make them feel good especially in moments of crisis, delays or disappointments.

Remember to avoid mechanical responses, choosing some people as favourites and treating them better.
Aim to treat every one of your customers as important.

Be understated and avoid embarrassing the client with too much emphasis on the care you are giving. Aim to be classy and not overly effusive that it looks unnatural. Customers may even start apologizing for taking your time…

Aim to do your best every time. Your customers may not remember how you did it but remember you made them feel special. And that goes a long way!

Savvy


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Are We Human?

And this virus is curable… just still struggling to find a cure.

Satya

What makes humanity disappear in some humans?

Why hurt another life in any form?

Why does one life think themselves superior to the other?

Why does man think another life as less important?

What makes human become callous and cunning?

What can we do to change the equation?

If we are human we are responsible.

And must be accountable for our mistakes.

Our crimes often go unpunished

We think we have an edge over the innocent beings

Just because they cannot voice themselves out.

But remember justice is always served

By the creator’s hand.

Have a heart. Acknowledge life.

Behave compassionately. Be empathetic.

Treat life right. Be kind and humane.

Then & only then can we call ourself human.

Savvy


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On Gratefulness

Gratefulness is a gift of realization of the infinite.
It is an attitude worth cultivating
It is a a breakthrough towards transcendence
It is the ability to change the difficult to bearable.

It is a positive step in the transition
It is a sensing of faith trust and belief
It is a relief from hatred.
It is a pause to allow the hurt to heal.

It is a inner transformation.
It is a breathe in awareness
It is a creator of infinite abundance.
It is a move from the heart.

It is an awareness of potential flow
It is an acceptance of the almighty
It is a conscious awakening of the heart
It is an expression in thankfulness.

Savvy


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On Change

You are not the same

You are changing

In every moment

The change is creating you

That changer is within you !

You are the change, the changer and the changing you seek.

The wisdom is in…

Seeing the structure in the chaos and relate to the rhythms in nature.

Following along the infinite beginnings all leading to the same place :’Your true self’.

And in a knowingness that allows you to exercise choice in free will to be who you truly are.

Savvy Raj

Artwork by Savvy Raj

#metaphysics #writing #poetry #selfawareness
#writers #


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The Wisdom of Silence

The Silent Retreat

Four monks decided to meditate silently without speaking for two weeks.

They began with enthusiasm and no one said a word the whole day.

By nightfall of the first day, the candle began to flicker and then went out.

The first monk blurted out, “Oh, no! The candle is out.”

The second monk said, “Hey! We are not supposed to speak!”

The third monk said in an irritated voice, “What is this? Why did you two break the silence?”

The fourth monk smiled and said, “Wow! I’m the only one who hasn’t spoken.”

Reflections:

Each monk broke the silence for a different reason, each of which is a common stumbling block in our inner journey: distraction, judgement, anger and pride.

The first monk got distracted by one aspect of his experience (the candle) and forgot what was more important – the practice of witnessing without reacting.

The second monk was more worried about others following the rules than in actually practising himself. He was quick to judge without noticing that he himself was guilty of what he was criticizing.

The third monk let his anger towards the first two monks affect him.
The singular burst of anger ruined the effort of the day.

The fourth monk lost his way because of pride. He was convinced he was superior to the others, proving his ignorance.

Why did the fourth monk speak at all? He could have simply maintained his silence and he would have been successful in his endeavour.
But if he had, chances are, the other three might have continued to argue and not even noticed his silence. Some people are like this.

Their motto is “If I am doing something good, but no one notices, I might as well not be doing it at all.” They believe that the reward is not in the effort, but in the recognition.

There is a beautiful quote, “It is the province of knowledge to speak; it is the privilege of wisdom to listen.”

As we learn to truly listen, witness and observe without impulsively reacting with distraction, judgement, anger and pride, then we understand the true meaning of silence.

The Wisdom of Silence

Silence has the strength of spaces in sublime consciousness…

Silence shows the way of patience

Silence activates our guiding spirit

Silence powers the strength of intuition

Silence moves towards deep contemplation

Silence evolves the spirit of understanding

Silence graces atmosphere with quietude

Silence defends without a word

Silence strengthens the soul.

Silence can be a knowing of the peace within .

Silence is painful in its struggles and valuable in itself. Silence is in utter desperation, deep contemplation with phases of meditative connectedness. Silence is never thoughtless or mindless.

Silence dwells in the spaces between the steps to access whenever. Silence leads and the path appears.

Trust the lessons learned in silence.

Savvy Raj


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Compassion Connects

We are given the gift of life
In this gift are many gifts
That are necessary to thrive as humans.
Though we may not think much of them.

Each gift is interlinked to the other
We are meant to sense at different times
We are meant to share with one another
Our gifts are meant to refine our beings.

One such gift is an ability for compassion
Without it we cease to be humane
Deeply intertwined with loving kindness
A share of compassion can lift our spirits.

How beautiful a world we would be
When each life lives with compassion
For the world beyond around and within
Knowing the preciousness of life itself.

The beauty of compassion
Is in its flow
Emnating from the depth of ones soul
Reaching out in a boundless bond

Caring sharing
Helping healing
Sensing feeling
Loving and living
Compassion connects and how!

Extend a helping hand and bring the Gift of Compassion in life and living.

Savvy

#Globalgoodwill


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Light is just a while away

Have you felt wronged or slighted in life… don’t despair.
For nature will make it right!
There is always a system of check and balance
For the law of nature aligns it all.

Simply know it may not always be the way you may plan…
For there is a truth beyond yours
That takes much more into account
You could simply be a piece in that puzzle.

So as you face destiny in the eye
As each trying moment unfolds
As you shed those countless tears
Simply know deliverance is near.

Allay your fears
Unfetter your spirit
Bring on the trust
That better lies ahead.

There is much in this self arranging world
We are yet to understand
Endless night wakes up to the light of dawn.
And Hope springs in with the sunshine

Your worst nightmare becomes a distant memory
For times change the order of things
Life moves on as the clocks tick
For Life is circle of days and nights

Despair not my friend
Sense hope by your side
In the darkest moments
Light is just a while away.

Savvy

Written for a dear friend in dire need of trust and hope right now.

Keep the faith my friend …for faith is all there is.