Savvy Raj

Live Life Lovingly!


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Empathy Matters

Today’s ever changing corporate environment calls for new kinds of people management skills.
From managing teams to peoples problems and handling customer service,an empathetic approach helps create a positive difference and transform work culture.

So what is empathy after all?
Empathy is about being able to perceive and understand another’s point of view using their frame of reference.

To sense the flow of the moment with another.
To communicate with & be able to understand another’s perspectives insecurities and pain points.

Empathy is a positive approach aimed at improving teamwork and building teams , bridges gaps of communication implementing changes through appreciation, support & encouragement than unnerving others with negativity & criticism that can be rather demoralizing.

Empathy can create and build trust and rapport that you can tap into. In using empathic responses, problems can find meaningful and lasting solutions.

In using empathy with skill, you show respect & value for another.

There is a huge wave of empathy oriented approaches in businesses across the world. This is truly valuable and must be encouraged.

After all empathy is a main contender in a list of skills that show emotional intelligence quotient of an individual.

Savvy


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Are you You?

We all have our good and bad days.

We can seem totally confident and be raring to go one day and feel completely strained and stressed out on another day.

We are only human and its perfectly ok to feel so.

We don’t have to prove anything to anyone.

It’s our life and we have just this life and this moment with us, if we are not living with joy in our heart then perhaps we have some questions we need to answer for ourselves.

Ask yourself these questions honestly…

Do you dare to be as you are?

Do you express yourself without doubts and fears?

Do you mince words, avoid stepping forward, play too safe

That you hardly dare to live your life?

Do you wear what you like?

Feel comfortable with what you wear

Or choose to conform to fashion trends or what’s expected of you?

Do you eat with all your heart?

Do you binge or fast in guilt or insecurity?

Or do you care to nourish and nurture yourself with food?

Do you check your weight?

To be sure you are in a healthy range.

Or do you find yourself too often on the scales, almost every day?

Do you dare to speak your mind,

To voice what’s in your heart.

Or shut up in fear of ridicule, of what others will say?

Do you measure your words to talk

In fear of being judged or criticized.

Or…to be the best version of you.

Are you happy in your skin

Do you care about your appearance

To the extent that it ruins your day

Or to feel good for yourself.

Remember you are most beautiful when you wholeheartedly accept the way you are.

Do you wake up because you have to?

Or do you have the joy of waking up…

To a new dawn in the hope of possibilities.

Make this moment special the best you can as you are.

Remember every moment in every day is a challenge

It sometimes gets easier or even tougher in the ups and downs.

It’s all in your journey and the way you take.

You have the power to choose your path

The choice is with you

To groan or be grateful

To make it bitter or better

It’s all up to you now!

Choose well!

Savvy


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Making people feel special!

In my earlier stint of working in the aviation industry, I had the privilege of working with a multitude of passengers day in and day out.

Handling VIP passengers, tough customers and dealing with difficult situations was an everyday affair. But it taught me patience and adaptability on the job and most importantly how to maintain a cool and pleasant disposition no matter the time of the day or the shift you are in.

Beyond the glamour were the grind and the rigours of the conformity in the service industry.

However, there were some amazing takebacks & learnings for a lifetime with regards to people management especially customer service.

Sharing a few thoughts on Customer Care:

The best way to express customer care and what you can give any customer is your undivided attention.
It can be in the form of kind words, pleasant voice, empathetic smiles, nods and eye contact that work to show that you understand their needs or issues.

Psychologically it is equivalent to giving personal time, it aids to comfort people, reassure them, and make them feel good especially in moments of crisis, delays or disappointments.

Remember to avoid mechanical responses, choosing some people as favourites and treating them better.
Aim to treat every one of your customers as important.

Be understated and avoid embarrassing the client with too much emphasis on the care you are giving. Aim to be classy and not overly effusive that it looks unnatural. Customers may even start apologizing for taking your time…

Aim to do your best every time. Your customers may not remember how you did it but remember you made them feel special. And that goes a long way!

Savvy


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Life is as you make it!

This is a beautiful painting by my dear artistic friend Rupa from India.

Am visiting France currently, so I happened to send her a photo in the morning of a beautiful magpie on the street in Rennes. Her brushes waxed eloquent on the canvas and painted the beautiful being in my heart for eternity.

Yesterday as I was speaking to a senior faculty at a university here who also nurses a similar interest in painting and photography I was so happy to share my friend’s work with her… I believe love for art and creativity is such a beautiful way to connect with life.

Thank you, dear friend, for taking the effort… it’s such a lovely first impression.💙🤗💙

One who knows the worth of life cannot afford to waste even a single moment of life.

Every step you take towards a more meaningful life for you, makes life worth living in it.

Savvy


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Be nice in every now.

The moment at hand is the only thing We really own…
Why wait for Christmas to be nice ?
Express appreciation, encourage another.

Share the goodwill &cheer in every season.
Be grateful and gracious
Be kind and caring
Be nice in every now!

Savvy


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Art of Dressing Well.

Every person has a certain style of dressing. They have their own preferences on what to wear and an idea of what looks and feels good on them.

Some are safe players and some are extremely adventurous.

Corporate wear.

When it comes to the world of corporate wear, there is good reason to understand how to dress for success and make it work for you.

Here are a few tips on dressing well at work.

Dress well. It matters.

Feel good in the clothes you wear , remember its for yourself, not for others.be confident in what you are wearing.

A Matter of Details.

Attend to the smallest of the detail ensure that you are clean and organised
Avoid shabby and grunge looks while at work.

A Matter of Choices

Avoid going overboard spending for clothes or accessory.
Teach yourself to be well mannered, as how you behave is not only a reflection of yourself but also the company you work for.

A Matter of Decorum

Pay attention to your behaviour that all time
Maintain decorum and adhere to the set company culture.

A Matter of Comfort.

Choose closed shoes with practical heels. Avoid uncomfortable stilettos if they dont allow you ease of movement. Alternatively you carry your work wearing a shoe bag and wear comfy shoes while traveling to work. Or you can opt for comfortable block heels.Do remember your health is above all else.
Ensure what you wear is comfortable.

A Matter of Professionality.

Avoid distracting bling and bringing unnecessary attention on yourself.
If you wish to you can adhere to
global monochromatic tones at work grey black blue beige etc with the right accessories. It may makes you look and feel professional. It helps to accessorize with hints of colour to make the look interesting.

Make sure to work well at what you do as much as you dress well. Be a thorough professional at work.

A Matter of Grooming.

Keep your makeup minimal and fresh.

Be well groomed. Let your hair, nails speak for themselves remember to wear neat and ironed clothes.

Keep jewellery simple avoid too much skin show.

Avoid dangling earrings. Keep them for a party.

You can try matching your footwear to the attire or go for contrast.

Avoid following the trends of fashion blindly.
Wear what suits your personality and be yourself.

A Matter of Poise & Posture.

Regardless of what you are wearing ensure that you work on correcting your posture. If you find yourself slouching pick up your head & shoulders align with your back and breathe easily. Remember that a good posture shows confidence.

A Matter of Attitude.

Keep good attitude. To be the best you can paying attention to clothes you wear but more importantly remember it’s the whole package.

A matter of planning

Think what you want to wear next day. A simple practice of selecting and keeping your clothes ready for the next morning saves time.
A little planning goes a long way.

Remember it is not superficial it is an investment to your own self and career.

Dressing well is not about the brands you wear. It it about how wear what you wear.

It is about your expression of you.

And it is also about how it makes you feel.

And the positive impact it can leave on others.

So keep a good attitude and stay at ease.

And always remember to wear a smile.

Savvy


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Trust yourself

Trust another but more importantly trust yourself and know, that it will never let you fall!

Savvy