Today’s ever changing corporate environment calls for new kinds of people management skills.
From managing teams to peoples problems and handling customer service,an empathetic approach helps create a positive difference and transform work culture.
So what is empathy after all?
Empathy is about being able to perceive and understand another’s point of view using their frame of reference.
To sense the flow of the moment with another.
To communicate with & be able to understand another’s perspectives insecurities and pain points.
Empathy is a positive approach aimed at improving teamwork and building teams , bridges gaps of communication implementing changes through appreciation, support & encouragement than unnerving others with negativity & criticism that can be rather demoralizing.
Empathy can create and build trust and rapport that you can tap into. In using empathic responses, problems can find meaningful and lasting solutions.
In using empathy with skill, you show respect & value for another.
There is a huge wave of empathy oriented approaches in businesses across the world. This is truly valuable and must be encouraged.
After all empathy is a main contender in a list of skills that show emotional intelligence quotient of an individual.
Can you waltz on ice?
When winters turn grim and cold
Can you create joy an cheer?
Even in moments of melancholy.
Can you see a silver lining of hope?
In the dark dreary night to help you cope
Can you see beauty in every dusk and dawn?
Letting go of fear & doubts in the twilight hours.
Can you instill trust in another & move in faith?
Inspite of not knowing the way as yet.
Can you believe you can lead the way?
Inspite of being in a maze in the now.
Clearly then you are dancing in this moment.
Clearly you are waltzing on ice.
A beautiful post on Germination of Ideas by my dear friend Ali Anani brought me to spring forth with some of my reflections.
Birthing ideas…
Ideas find their own way to germinate
At times they stay dormant almost invisible and untraceable.
And sometimes they emerge out of nowhere
As if they have a mind all their own.
So whether there are plenty of ideas or one is starved of ideas.
It matters not where they originated from…if it is the mind or heart spaces.
But it matters what path they take how they are applied?
What seeds they sprout in the emergence?
And yet, an idea that remains undeveloped, unappreciated today becomes a genius breakthrough someday.
On too much and too less
Too much of liberty and free will
At times may lead to aimless explorations and confusions.
Too less freedom leads to slavery and subjugation.
Too much thinking can create stress and be overwhelming
Too many ideas can be hard to contain.
Too little fodder for thoughts leads to bland existence.
It’s our choice actually…
Are we to live or simply exist?
Is there a paradox of enrichment?
Is overdoing a crime
To answer this, I ask
Is there bad in the good and good in the bad?
Too much of anything will lose its charm and character.
Appreciation declines and contentment reduces.
As it all turns to excess!
So I believe in equanimity that comes in finding equilibrium
Moderation is the key.
Too much sadness is unbearable
Too much happiness may lead to boredom.
For in too much of the good times
Values are lost and things are taken for granted.
Let there be a balance
In thoughts words and deeds
So there is neither depression of deprivations
Nor extravagance in enrichments.
Guess like ideas find their way to shoot in suitable time in time.
Like life itself, ideas also know how to balance and counterbalance themselves in life and living.
We can seem totally confident and be raring to go one day and feel completely strained and stressed out on another day.
We are only human and its perfectly ok to feel so.
We don’t have to prove anything to anyone.
It’s our life and we have just this life and this moment with us, if we are not living with joy in our heart then perhaps we have some questions we need to answer for ourselves.
Ask yourself these questions honestly…
Do you dare to be as you are?
Do you express yourself without doubts and fears?
Do you mince words, avoid stepping forward, play too safe
That you hardly dare to live your life?
Do you wear what you like?
Feel comfortable with what you wear
Or choose to conform to fashion trends or what’s expected of you?
Do you eat with all your heart?
Do you binge or fast in guilt or insecurity?
Or do you care to nourish and nurture yourself with food?
Do you check your weight?
To be sure you are in a healthy range.
Or do you find yourself too often on the scales, almost every day?
Do you dare to speak your mind,
To voice what’s in your heart.
Or shut up in fear of ridicule, of what others will say?
Do you measure your words to talk
In fear of being judged or criticized.
Or…to be the best version of you.
Are you happy in your skin
Do you care about your appearance
To the extent that it ruins your day
Or to feel good for yourself.
Remember you are most beautiful when you wholeheartedly accept the way you are.
Do you wake up because you have to?
Or do you have the joy of waking up…
To a new dawn in the hope of possibilities.
Make this moment special the best you can as you are.
Remember every moment in every day is a challenge
It sometimes gets easier or even tougher in the ups and downs.
Everyone had tears in their eyes on the day of his farewell.
One of the employees said,
“Sir, there is one thing we want to learn from you.
You worked here for so many years.
Leave aside about scolding your subordinates,
we have never seen you even shouting at them.
We have scolded our subordinates on the pressure of work or for other reasons.
We want to know about the seed of your patience.”
The Boss said,
“This all comes from the incident of my childhood.
My father was working as a lower-level employee in an office.
He was a very nice person.
He was respected very much in our family.
It happened one day,
I was studying in the 4th standard.
I had gone to the office of my father for some reason.
I saw that my father was not on his seat.
I waited outside.
After some time,
the door of the Boss opened, my father came out of the door.
I saw the face of my father had turned red.
He went straight to a corner and stood there looking outside through a window.
He had not seen me.
I went to him and called him slowly.
He was taken by surprise and turned back to look at me.
I saw a stream of tears flowing down his eyes.
He was slightly disturbed seeing me. He did not find time to wipe out his tears.
Can my father cry anytime?
He was the strongest man in the world for me.
It was out of my wildest imagination that someone could hurt him.
I ran straight to the room of the Boss.
Father was calling me from behind.
But, listening to nothing,
I went inside and asked the Boss,
“Why did you make my father cry?”
The Boss was also surprised.
Thereafter, my father tried to make me understand.
But, that day I had decided to take revenge on the Boss.
From that day I decided that I will study well and become a Boss one day,
but I will not make my subordinates cry anytime.
Because, they are not only the employees of my office, they are also respected and dear father or brother or somebody of their families and belong to someone important.
People say it is not possible to control others without scolding them.
I say, what is love then for?”
People who come to work are the ones who devote their best and quality time of the day to work, leaving not much time for their families. They do deserve better treatment from their surroundings._
Ships don’t sink because of the water around them; ships sink because of the water that gets in them. Don’t let what’s happening around you and your circumstances get inside you in your mind and weigh you down.
Make your life such where peace becomes your priority and no negativity can exist in your life.
*Just because you’re angry that doesn’t give you any right to be cruel.*
*Anger, on the other hand, doesn’t solve anything, it builds nothing, but it can destroy everything.*
*Neurologist claim that every time you resist acting on your anger, you’re actually rewiring your brain to be calmer and more loving.*
*The less you respond to rude, critical, argumentative people… the more peaceful your life becomes.*
*Explain your anger instead of expressing it, and you will find solutions instead of arguments.*
