This post I came across gives hope in a world that is feeling unbalanced.
In every transaction there is possibility
Of shifting and altering towards goodwill.
Gestures of goodwill change the world to a better place
Random Kindness without expectations…
Helps sow seeds of hope in the heart of man.
Keep gratitude in your heart
Keep being kind! 🙏
Savvy
To dance is to move with all of you.
To dance is to have hope in the living.
To dance is to feel the spirit of life in the movement.
To dance is to know the value of time.
To dance is to feel the rhythm in the beat.
To dance is to sense the subtlety of life.
To dance is to acknowledge the life in every moment.
I am thankful…to the art of dance 💃
Savvy
Energy is where attention is!
The ability to dedicate time &, attention in any given task , or relationship can be the denoter of its success.
Make sure to be truly where you are!
Savvy
Between the ‘will do’ and the ‘might do’
With a ‘will do’ attitude
A lot can happen
With a ‘might do’ attitude
Lies the difference
Between the done thing
And the may be done.
Perhaps it is the certainty
That emnates from confidence.
That makes things happen
It is all, in the way
You perceive as you project.
Keep the faith going strong
For people trust your words
Your belief in yourself
Shows, in the way you carry your self
Attitude makes all the difference
Life will evolve for the better
Until then, what truly matters
Is your positive attitude!
Savvy
To all the ‘Crazy Busy’ Bossy kind of People, who say and feel they don’t have time…
For anything or anyone anymore!
If you don’t have time for your near and dear ones
You are perhaps indifferent and are taking people for granted.
Be cautious…Patience runs out of time!
If you are always dominant and intimidating by nature
People will follow you only by force and not from their hearts.
Be careful for soon they will become indifferent to your rants.
If you speak cutting people off mid-sentence.
You may be showing you are the boss
But people never appreciate not being listened to.
They will never turn up to you with suggestions.
All you will be harboring will be
The ‘Yes men ‘… think about it!.
If you have never walked along with your partner or your child or a pet dog…
Perhaps you should rethink if you have truly appreciated life’s moments you have had.
The joy of walking with another is a beautiful blessing only known to the ones who take a walk.
If you have never had time in your life
To do the things you wanted
And you keep giving excuses that if I had it this way I would do that…
Perhaps, you must realize life is best lived, doing what you love.
No one told you to sit it out.
If you feel you have little time
You are the reason.
You are still alive!
Take a step.
You have the way to change its course the way you choose!
Savvy
Stories telling is an art
Not just the story
But the way you say it
When you say it
How you say it
To whom and why
Stories have much depth
Than what’s apparent to us.
Here is one such story worth a study!😀
Enjoy the humour…
Finest example of presence of mind!.
A Professor started his class on a very serious Topic. The moment he turned towards the blackboard, one of the students whistled. He turned, looked at the class and asked the Whistler’s name. No one answered.
The Professor peacefully kept the Pen in his pocket saying: “Lecture ends here. I’ll tell you a story to utilise the remaining time”.
Everyone became interested.
“Yesterday night I tried hard to sleep, but it was miles away from my eyes, so I thought I’d better get petrol in my car, which will save my time next morning and might induce sleep. After having my tank full, I started roaming in that area, enjoying the peace of a traffic free ride.
Suddenly, on the corner I saw a girl who was as young and beautiful as the clothes she was wearing. Must have been returning from a party. Out of courtesy, I turned my car towards her and asked if I may be of any help. She asked me if I could drop her to her home, she’ll be very obliged, to which I agreed.
She sat in the front seat with me. We started talking, and to my amazement she was very intelligent, had control on many topics which many youngsters don’t.
When we reached her address, she admitted my courteous nature and behavior and accepted that she would love to meet again.
I also admitted her intelligence and beauty and that I’ve also started liking her. I told her about my job as a professor in the university.
The girl asked my number, which I gave her willingly. Then she asked me a favor, to which i couldn’t have denied naturally.
She said that her brother is a student in the same university, and asked me to take care of him, since we’ll meeting each other more now.
I asked the name of the student. She said that I’ll recognise him with one of his very prominent quality, *He whistles a lot!*
All eyes in the classroom turned towards the boy who had whistled.
The professor said: “I didn’t buy my Ph. D in Psychology.. I earned it”.
Power of Silence
Emanates in stillness
Between rest and movement
Between words and deeds
Between two spaces…
In the betwixt and between
Is the potency of potential
To emerge in creativity
Silence is full of movement…
There is movement
In the stillness
And stillness
In the movement.
Savvy
A good read!
Should the Corporates Invade our Homes…
A youngster was attending a video conference with his Manager who was upset over the background noises. The Youngster turned around and told his grandmother to keep quiet.
She walked towards the youngster, to take a look into what he was doing and saw a person on the Monitor and asked, “Who is he?”
The youngster muted his audio and video and said, “He is my Manager”.
She said, “I want to talk to your Manager”. But the youngster denied. By the time the Manager started pinging the youngster and the youngster unmuted to talk and his grandmother shouted, “Manager I want to talk to you”.
The Manager agreed and the youngster unmuted the video. The grandmother, with a smile said, “Namaskara” and introduced herself and the Manager also greeted her.
She said, “You look upset”.
The Manager said, “Yeah, some kind of work tension, a lot of noise around your house and we are not able complete the meeting in time”.
The Grand Mother asked, “May I help solve your problem?”
Her grandson was stopping her and telling her to keep quiet.
The Manager said, “It’s ok, let her speak”.
The Grandmother narrated, “Once there was a Young man, who sat under a tree for taking rest. He was continuously hearing a bird’s sound. He lifted his head and seeing a bird, started chasing it, so that he could peacefully take some rest. The bird came closer to him and said, “You are taking rest under my nest. I will not ask you to leave this place but you should learn to co-exist with us”.
The Grandmother looked at both of them and said, “Your Home is your nest” where you are supposed to take rest and bond with your dear and near ones. I do understand the Covid-19 situation, but you should also understand that our home is not your office.
*When we come to visit our family members at your office place, we are expected to behave professionally or maintain a certain decorum.*
Similarly, when you are using our home for your office work, you should understand the situation at our home.
There is nothing wrong with working from home, but remember, it is the family members benevolent nature, that is keeping the corporate world functioning today and the economy running.
She looked at the manager and asked, “Am I correct ?”
*The Manager’s mother peeped and said “You are absolutely right”.* 👍😊
Setting up protocols is a tedious process
But once set, it makes things much easier.
When a team shares the same language they communicate effectively so protocols aid in communication.When rules procedures are set as the protocol to follow, workflow improves without hitches With protocols laid down like a step-by-step process every employee can have clarity on ways to address conflicts if any, and how to seek resolution.
Why is there a need and necessity of creating rules systems and follow protocols?
In the workplace, it can be a guideline for proper behavior at work and also can help prevent conflicts or protect from harassment.
With changing times and situations as they are, whether it’s a ‘Work from home or office’, netiquettes and manners can make a huge difference in the way businesses are run.
Every small exchange of interaction can make or mar the communication levels.
Setting up protocols and training modules can increase productivity and improve professionalism in conducting business.
Communication for Implementation
For protocols to be successfully implemented It has to be relevant and easy to understand. Often the rules can seem too confusing so communication is very crucial in getting protocols in place in any organization understood. And even more so in this changing world.
Standards and protocols when defined properly, can certainly help increase productivity at work. And as expectations are set and there is clarity for what methods are for the deliverables and the timeframes, there is greater ownership, attention and accountability in the organization to follow the procedures.
As a Consultant I have enabled teams across departments setup their systems in place as well as improvising on the set procedures , while making the required changes such that the process can work efficiently. Ensuring the protocols are followed is just as challenging as setting it up. However, it becomes easier when they are followed as a practice with checks and balances in all teams without too many exceptions to the rule, to support new employees to ease in to the system.
How important have Protocols been for your organization’s efficiency?
Have your teams been following through the set norms and have they been effective?
I would love to know. Do share.
Savvy
I am saddened when I come across the mention of race by color. I am saddened that still people are called black or white or brown or yellow.
We are called out for the shades of our skin, when the truth is, we are so much more. We cannot be confined or defined by narrow eyes.
The fact is, people, see colors differently, and they may not see all the same colors while seeing the same things. There is research on how our individual brains react differently to different wavelengths of light.
Technically speaking the colors we see is an illusion created by our brain. We are not yet certain exactly how animals see perceive us and in which colors.
Why then this prejudice in words to describe life.
Humanity knows no color or creed.
Why are we still resorting to identify people into boxes, giving way to mental pictures, and conformity?
We are capable of liberating ourselves to see the bigger picture.
A dance article recently published an article that sends out a message of how Misty Copeland is a black dancer who succeeds.
Yes, we have an unequal world filled with all the ‘isms’ and the issues they bring along. It is unfair and discriminatory and biased in so many ways. Not just in race, but in species, gender, age, weight, height, class, creed, caste, religion, status, authority, education, power, and wealth.
Yet the inner light of the being surmountable all odds. And life shines through the heart of the movements.
The world must come together, as it is time to release these frames of false convictions and find in itself the ability and strength to support one another in the power of life that’s beating within us all.
Let us see beauty and talent in all colors and not attribute efforts and success to any color by birth.
When we remove reference of being a particular color we bring to light the truth of the soul and the spirit of freedom to be.
In that light, everything is illustrated in the illumination from within.
Savvy
A Motivational message
To the Young Ones
In your 20s
Life is about to bloom for you
Youth is on your side today
If your goal is to make a difference
Know your road is a long one.
Just a word of caution in care
With thoughts from down the road
Every moment has potential
With possibilities unlimited.
Life is both beautiful and uncertain
It can summon the very best in you
It can challenge your deepest reserve
To stay on course, needs your sensibility.
Be brave for the strongest can tremble
Be stable for the steadiest can tumble
Be humble for pride never wins
Be mindful of the now and tread with care.
Many a person will sing your praises
There will many paths open to explore
There will be many discoveries awaiting
Succumb not to temptation of aiming small.
Choose to think expansive and yet focus
Every thing is on a fine thread of balance.
As you make your choices
You shift and alter your paths ahead.
Sharing a beautiful song by Cliff Richard The Young Ones
So many…
Mountains to climb and achieve
Oceans to cross and discover
Pathways to create your imprints
All this and so much more….
Intentions to manifest and more
Journey to make and understand
Life is just starting for you
Miles to go before you Settle!
Life is what you make of it
Success is in how you see it
Love is how you feel within
Laugh a lot! Live Life Lovingly!
Yes dreams do come alive
Stars will twinkle & sparkle on
Trust your path is in the making
All it needs is you!
God bless you.
Savvy
As the spider weaves its web…
It leaves us in awe of its perfection. Spacing between the webstrings
Interweaved in the intersections.
Speaks to us to understand
The spaces between our steps.
For those gaps in between
Holds us in place, as we are.
Lessons from nature,
Resonate now, more than ever
To value the spaces and pauses
To balance our very life and living.
Savvy
#learningfromnature ##lifelessons
Appreciation vs Criticism
A lot happens in appreciation
And a lot is lost in criticism
We are social beings who are motivated through support and value.
Whenever there is effort, if it is noticed and nurtured it finds direction to be productive.
But if it is met with unfairness, criticism, hostility or lack of interest, disregard or disrespect it undermines the ability of the workflow or thought flow itself.
Effects on Creativity
Although Creativity needs encouragement and blooms in appreciation, yet in extreme circumstances, creativity manifests to become an act of expression and freedom of the being.
Creativity may be boosted by a shot of oxygen in appreciation. Like appreciation is supportive and encouraging, Critical analysis and feedback rather than criticism can be valuable fodder for creativity. Yet creativity becomes a let out in dire circumstances.
If something is meant to flow it will find it’s way to assert itself.
Value of Appreciation
Yet in the growing years especially, appreciation is an evolved method of correction. When children are young and they sense encouragement from parents they learn, they are supported and go on to achieve a great many things, as the parents become the wind beneath their wings.
When Appreciation is one-sided…
But as children grow up, they sometimes are so caught up in the competitive environment, not to mention the charm and complexity of a technology-driven world, that they hardly have time to take note or care of aging parents who may not have their speed and abilities anymore.
Appreciation matters for all.
Elders need patience, support & care to get by more than ever before without criticism. At this juncture of life, reality bites hard! In this phase, things are not the same, often there is dependence & helplessness. anger and irritation not to mention frustration and fear of coping alone. Age is not on their side and human frailties and aging tests even the most resilient. It’s an uphill road and the climb only gets steeper for life has changed course.
Suddenly time flies and it’s another phase of life, what was once easy to do like getting up and walking becomes the most difficult task to do.
In such times of difficulties, all the heart yearns for is a little bit of love and care.
The paradox of the Heart & Brain
The heart is ever-loving, young & hopeful and appreciative
It never ages as it keeps beating.
The brain is however twisted & contrived and critical.
It deciphers the pattern playing
It knows only too well
Everyone has their turn
For life comes a full circle!
Savvy
In the service industry handling customer service requests there is truly never a dull moment. With a mixed bag of complaints and accomplishments, every day brings new challenges and cheer.
The joy of helping someone at another end the best possible way and working to ease the process is a great motivator. However, the flip side is the unexpected escalations that can derail even the most balanced performers.
Unhappy customers can be irritated bothersome indifferent downright rude, insulting begin name-calling, and can threaten as well. It certainly takes a great amount of emotional intelligence to know it’s not about you and not internalize it and work out an amicable solution.
In our busy life and living, every work problem is measured by the ability to find solutions. Technology is driven into the equation, research analytics and statistical data crunching become the fulcrum of deductions & resolutions.
Yet somewhere there exists a gap which we miss out often.
We forget that the problems we are finding resolutions for are customers who are unique Each with different needs and expectations. Simply put technical knowledge and expertise cannot create a successful business model that can be sustained.
We need to be able to recognize and identify the people who have the ability to bridge the gaps for seamless and effective process delivery.
Take for instance a service-oriented company that must never undermine the importance of great customer service strategy. So hiring the right people for the job with the requisite skills is necessary. But even more so is training them to be able to bring their authentic voice to create a great customer experience in every call. This can change the way customers perceive the company’s products and services as well.
Although it must be added that such an approach must be consistent across all levels of interaction with the company.
Art of turning down what you cannot fulfill.
There is a profound saying ” Don’t bite more than you chew”
Valuable learning to be applied from here is never over-commit and then fail to fulfill it. In the service industry, there are situations where a request from a customer cannot be fulfilled for whatsoever reason and must be turned down. It is of utmost importance to be able to say no, but also suggest alternatives with empathy and consideration of the difficulty faced by the customer and acknowledge without over-commitment on what cannot be fulfilled.
In customer service like in life, our knowledge alone is never enough. What is important is what we do with it and how we show we care that makes the job well done.
Savvy
