Management calls for special skillsets but with changing times the skills have much to do with empathy in people management. Every head of department faces different sets of difficult situations but most common to all is getting the work done by the team effectively increasing productivity with the available resources.
You are improving your team every time you incorporate the following ways
1. When you talk less, and are listening more.
2 . When you begin to delegate work to the right team members and increase the sense of responsibility in them.
3.When you are able to speak assertively with confidence and empathy than simply ordering people around.
4. When you are able to analyze and share appraisals to resolve and find solutions in a non judgmental manner.
5. When you are able to steer and guide them in their endeavors without overtaking the joy of effort.
6. When you practising collaborating with your team instead of trying to be the controlling one.
Every team is unique as the people in it and this makes it uniquely interesting to manage as well.