Savvy Raj

Live Life Lovingly!


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Art of People Management

Whether at work or in family or socially we all may have encountered people who are extremely difficult in behavior to the point of putting people down, having arguments and fights in every interaction.

Often in the first meeting with another, within seconds our brain is gathering information creating its impressions on them and we seem to be convinced somehow on many things about the person. Our intuitive instincts comes to play .That is where our system involuntarily associates pieces of information and puts it all together. We may be right or wrong but that’s another story.

But the truth is we know how we feel about the person. Most importantly.
when we are put in a situation, we simply know, we cannot see eye to eye with the person at all and feel we just cannot handle them.

Our body often gets into a flight or fight mode . Our stress hormones increase and our nervous system is on an overdrive. This can be often a cause for major health issues in the long run.

Clearly we feel we are not equipped to handle such a person’s energy and we may come away angry or depressed in every meeting with such people.
It is time then to read more into the equation.In such moments of frustration one thing is very clear no matter what we say or do we cannot change the other person.

They could exhibit any of this range of behavior from being non cooperative, uninterested, dominating & aggressive dismissive, prejudiced, overpowering, controlling, overwhelming, angry , and even too powerful.

There is one thing however that is still within our abilities. If we cant change them then take a look at how we can change the way we perceive them as a threat to us. And why would we want to do that?
Well we owe it to ourselves. It is our body and it is the one that is getting affected in every such situation.

So what do we do when we have to deal with such difficult people?And what can we do to reset our system.

The truth is that it is not easy facing and encountering such an environment on a regular basis. Every thing said or done seems to backfire and there is unreasonable behavior and even simple communication seems to get difficult by the day.

An immediate countermeasure is that we start with taking deep breaths.
This shifts the bodily reactions and resets it from fear to relaxation. It actually works on calming our frayed nerves and easing the body inside out by reducing the state of panic and pressure on the body to react in such circumstances. Simply put, it distracts the mind and body to channelling the rhythm and flow of energy.

Secondly we take a moment to pause and rethink how we are addressing situations ourselves.
At times we are not very inclusive.
And perhaps may have unknowingly hurt someone by our own assumptions and actions.

We need to start with using, more of ‘us’ and less of’ you ‘ when we speak.
That way we show we are in it together.

Thirdly we need to disengage and keep healthy distance if possible with people that are negative and volatile. They are simply not worth the effort or time.
Choose to see if the situation is even worth engaging and indulging in.

Counting slowly to ten still works when situations are reactive, as it would give you time off to respond mindfully and space to assess the circumstances.

And lastly ensure we give the benefit of doubt and try seeing things from their perspective and check if perhaps we could be more reasonable.

Our abilities to observe us as part of process, will help in minimizing any misinterpretation on our part. That way we become more proactive than being negative about communicating with the person.

However,there are extreme scenarios at times, when we are faced with bullies who actually are very insecure within and may also perhaps have been victims at one point of time. We then need to adopt measures that ensure personal safety and that there are witnesses before interacting with them.

So let us always remember… we are the ones who need to take the necessary steps to change for ourselves because we are the ones who are getting affected.
For ultimately we owe it to ourselves and our health is most important to us.

Savvy


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Art of Management

Art of Giving Feedbacks

There are many types of feedbacks given and solicited in a typical corporate environment.
In the art of management the topic of critical appraisals and sharing feedbacks is a nerve wracking process on both sides. For the truth is feedbacks at work take not only a whole lot of in- depth analysis, but it takes courage and common sense deliver. And often they can be the toughest of conversations to have.

Are you feeling uncertain about how to confront a feedback session.At work there will be time where you might have faced a feedback session .

If you have been the one who is giving feedback to your team or a member of your team here are six tips that can help you master the art of giving feedbacks.

Prepare

Keep the perspectives clear of what was expected and agreed upon earlier and the issues that is evident. Give a clear picture of what has been observed to the receiver. Remember you are addressing the work issues, dont get personal.

Proper time and place

Ensure you are slotting a feedback time that is mutually least distracting.
This will ensure there is the required focus and  necessary attention to the discussion at hand.

Ask and listen well

Contrary to what is understood about feedbacks time the reviewer needs to hear more and speak less often to deliver objective feedbacks to resolve issues.
Avoid letting your own ego from taking too much space. Instead Inquire more into why certain things are not going well. Speak less ask more open ended questions and let them speak and ask for feedbacks and own up to their mistakes. That way you will not be crushing egos but resolving issues you are facing as a team .Avoid bombarding. Be empathetic but assertive.

Sandwich

Choose your words and sentences well.Feedbacks and  critical analysis involves being mindful  of the words  you choose and conveying the criticism in a well meaning way so that you are not directly attacking the receiver. This will ensure they are able to digest and understand what is going wrong and not stagnate by becoming defensive.
Remember it is not a war of egos and ensure  you avoid making it one .

Be clear & concise

Vagueness is not going to resolve anything. Be objective in your feedback . If someone is a perpetual latecomer then mention specifically how many times they are late in the last month .
This will make them more accountable and lead to ownership  and better productivity  at work.

See the Bigger Picture

When you giving feedback address the issue and do not attack the person’s character. Try your best to see  things in  the larger frame . Avoid being petty and leave your own ego aside before you begin.Remind yourself always to envision the bigger picture. And remember that it is not personal.

Feedbacks in general can be  a very valuable tool for  companies.and there are many types of feedbacks.

Have you given or received  feedbacks recently.

What  are your expectations  and experiences on feedbacks?

Savvy


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Art of Management

Team Management

Management calls for special skillsets but with changing times the skills have much to do with empathy in people management. Every head of department faces different sets of difficult situations but most common to all is getting the work done by the team effectively increasing productivity with the available resources.

You are improving your team every time you incorporate the following ways

1. When you talk less, and are listening more.

2 . When you begin to delegate work to the right team members and increase the sense of responsibility in them.

3.When you are able to speak assertively with confidence and empathy than simply ordering people around.

4. When you are able to analyze and share appraisals to resolve and find solutions in a non judgmental manner.

5. When you are able to steer and guide them in their endeavors without overtaking the joy of effort.

6. When you practising collaborating with your team instead of trying to be the controlling one.

Every team is unique as the people in it and this makes it uniquely interesting to manage as well.

Savvy


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Empathy Matters

Today’s ever changing corporate environment calls for new kinds of people management skills.
From managing teams to peoples problems and handling customer service,an empathetic approach helps create a positive difference and transform work culture.

So what is empathy after all?
Empathy is about being able to perceive and understand another’s point of view using their frame of reference.

To sense the flow of the moment with another.
To communicate with & be able to understand another’s perspectives insecurities and pain points.

Empathy is a positive approach aimed at improving teamwork and building teams , bridges gaps of communication implementing changes through appreciation, support & encouragement than unnerving others with negativity & criticism that can be rather demoralizing.

Empathy can create and build trust and rapport that you can tap into. In using empathic responses, problems can find meaningful and lasting solutions.

In using empathy with skill, you show respect & value for another.

There is a huge wave of empathy oriented approaches in businesses across the world. This is truly valuable and must be encouraged.

After all empathy is a main contender in a list of skills that show emotional intelligence quotient of an individual.

Savvy


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Master or mastered




Why mind.
Who is the master?
Who is the mastered?

When mind masters you follow

When the mind is mastered you lead.

Want to lead or follow…
The choice rests with you.

Savvy

 

 


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I believe I can

A Few Steps Towards Self belief.

Practice Visualization.
Try to picture yourself as you want to be.

Take a Step Beyond
Try to do something that gets you out of your comfort zone.

Self Analyze .
It helps your inner critic.Brace yourself up for handling disappointments.

Self Care is not selfish Make time to care for yourself.

Think Positive.
Work towards success at whatever that you do.
Be Kind and go out of the way to help another individual.

Use Positive Affirmations.
Every day speak with an affirmation towards what you intend positively.

Gradually l you will start seeing your self beliefhelping you in your life journey.

I believe I can.

Believe You can!

Savvy


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Be nice in every now.

The moment at hand is the only thing We really own…
Why wait for Christmas to be nice ?
Express appreciation, encourage another.

Share the goodwill &cheer in every season.
Be grateful and gracious
Be kind and caring
Be nice in every now!

Savvy