Every one faces difficult people in their lives. And for some like service sectors, coaches, consultants and medics, their job has many moments of handling difficult people and tricky situations as well.

There are many types of difficult people

Like the pessimistic ones who always find what won’t work first for anything new. They have nothing positive to say or share. But always play the devils advocate.

Handling them can be extremely difficult in front of a team full of people but it is wise to acknowledge them and then reframe their perspectives with a positive positioning and interpretation to turn it around carefully.

Interestingly there are a lot many in the know it all category, with an attitude & arrogance of knowledge & experience to boot.

An effective way to tackle would be to appreciate them but ask them to share the data and facts associated with what they proclaim to ensure authenticity. It is also challenging but necessary to request for humility in these peer to peer conversations.

There are then those who are two sided who say nothing to your face but are habitual complainers. There is a need to understand the origin of of their doubts and worries and where they are coming from in order to work it out thereby creating a safe and secure atmosphere.

“Think of difficult people as
sandpaper
They may rub you and scratch
you painfully but eventually
you end up smooth and the
sandpaper worn out… stay
happy and enjoy life…”
raymund salumbides

Difficult  people are difficult to handle. But it’s not impossible or something to shy away from. Simply the handling needs discernment and care. And not everyone can handle difficult people. Tact, diplomacy, confidence, clarity of purpose and vision  go a long way in handing difficult people and problems.

Savvy