We can seem totally confident and be raring to go one day and feel completely strained and stressed out on another day.
We are only human and its perfectly ok to feel so.
We don’t have to prove anything to anyone.
It’s our life and we have just this life and this moment with us, if we are not living with joy in our heart then perhaps we have some questions we need to answer for ourselves.
Ask yourself these questions honestly…
Do you dare to be as you are?
Do you express yourself without doubts and fears?
Do you mince words, avoid stepping forward, play too safe
That you hardly dare to live your life?
Do you wear what you like?
Feel comfortable with what you wear
Or choose to conform to fashion trends or what’s expected of you?
Do you eat with all your heart?
Do you binge or fast in guilt or insecurity?
Or do you care to nourish and nurture yourself with food?
Do you check your weight?
To be sure you are in a healthy range.
Or do you find yourself too often on the scales, almost every day?
Do you dare to speak your mind,
To voice what’s in your heart.
Or shut up in fear of ridicule, of what others will say?
Do you measure your words to talk
In fear of being judged or criticized.
Or…to be the best version of you.
Are you happy in your skin
Do you care about your appearance
To the extent that it ruins your day
Or to feel good for yourself.
Remember you are most beautiful when you wholeheartedly accept the way you are.
Do you wake up because you have to?
Or do you have the joy of waking up…
To a new dawn in the hope of possibilities.
Make this moment special the best you can as you are.
Remember every moment in every day is a challenge
It sometimes gets easier or even tougher in the ups and downs.
In my earlier stint of working in the aviation industry, I had the privilege of working with a multitude of passengers day in and day out.
Handling VIP passengers, tough customers and dealing with difficult situations was an everyday affair. But it taught me patience and adaptability on the job and most importantly how to maintain a cool and pleasant disposition no matter the time of the day or the shift you are in.
Beyond the glamour were the grind and the rigours of the conformity in the service industry.
However, there were some amazing takebacks & learnings for a lifetime with regards to people management especially customer service.
Sharing a few thoughts on Customer Care:
The best way to express customer care and what you can give any customer is your undivided attention.
It can be in the form of kind words, pleasant voice, empathetic smiles, nods and eye contact that work to show that you understand their needs or issues.
Psychologically it is equivalent to giving personal time, it aids to comfort people, reassure them, and make them feel good especially in moments of crisis, delays or disappointments.
Remember to avoid mechanical responses, choosing some people as favourites and treating them better.
Aim to treat every one of your customers as important.
Be understated and avoid embarrassing the client with too much emphasis on the care you are giving. Aim to be classy and not overly effusive that it looks unnatural. Customers may even start apologizing for taking your time…
Aim to do your best every time. Your customers may not remember how you did it but remember you made them feel special. And that goes a long way!
There is much wisdom in integration, in finding meaning in the divergences.
What a poet relates to the truth in humanity.
What a scientist relates with theories of relativity
Are all drawn from the same well,
Of cosmic vibrations,
Of conscious awareness,
Of the eternal truths of life.
Where wisdom flows
There is Universal consciousness
Savvy
Here is a beautiful conversation I came across between the great minds, of Albert Einstein and Rabindranath Tagore…..when the two met and spoke at length.
Do take time to read this interesting dialogue between them in this article link below.
Art of Self Management for Self Employed & Entrepreneurs
If you are self employed it is certainly possible that you are actually having no downtime at all.
It is also likely that however rosy the picture is to be your own boss the truth is you are overworked and highly stressed as you are unable to delegate as compared to conventional job scenarios.
Maintaining work life balance is a continous work in progress.
The first step is working towards putting a good team in place.
You cannot managealone as your company grows . You need to be able to step back , step in and step up.
Avoid this inner conflict with yourself that as an entrepreneur you have to be hustling constantly all the time.
Avoid burnout… take a mini vacation time to time.
In today’s technological age you can step away and be aware and clued in on what’s happening at work easily.
Remember you are a human not a machine and you need to ease up as well.
Switch off to switch in.
Sleeping well is great way to destress but to boost your brain there is a way to renew your creative instincts
Simply Switch off from regular work
Switch in to a new or parallel interest .
Read explore paint draw dance sing write or research or reflect on complete opposite of what your regular schedule entails .
You will rewire your neural pathways to jumpstart your own creativity.
As we continuously dedicate our time and energy towards improving what we do, our movements reach beyond passion and that’s when our creative possibilities spring forth boundlessly!
AN ARTIST’S RELATION TO SOLITUDE
An artist must make time for the long periods of solitude
Solitude is extremely important
Away from home
Away from the studio
Away from family
Away from friends
An artist should stay for long periods of time at waterfalls
An artist should stay for long periods of time at exploding volcanoes
An artist should stay for long periods of time looking at fast-running rivers
An artist should stay for long periods of time looking at the horizon where the ocean and sky meet
An artist should stay for long periods of time looking at the stars in the night sky
Marina Abramovic
I loved the poem enough to share it, yet felt there is something much deeper to reflect there.
Is solitude the road to stillness … afterall there is often stillness in the movements and movement in the stillness as well.
So I would like to ask an artist…
Do you really want solitude or stillness ?
Sometimes in deep solitude there is no stillness.
And that is perhaps the reason for the need of staying away from it all.
Staying away is not the answer but just a change to alter and arrange thoughts.
For thoughts run amuck sometimes and have a speed all their own
So a dear friend from another city knowing my love for science intimates me about a lecture program on Astronomy that was scheduled to happen in my city.
Reading more about it got me looking forward to attending it.
It was expected to happen in a school auditorium. And the entry was open to all.
I called a day prior to the event to confirm and then decided to schedule my work for the day so that I would be free enough to attend and enjoy it.
The organizers had mentioned about arriving at a stipulated time, it took me an hour to reach there by car but I was on time. I found the venue completed the registration and walked up a flight of stairs to the auditorium.
As I entered I saw a couple of seats free as most were occupied and I was settled in.
There was a chair with a bag next to me. And there was a girl in the next chair. I sat there waiting for the program to start.
Many people walked past me searching for a chair but never thought of checking if the chair beside me was really occupied. The auditorium was soon getting filled up. And then a young boy came in and checked if the seat was empty. Because he asked he got the seat actually, as the bag turned out to be the young girl’s.
Just as we were are settling and waiting …within 10 minutes or so, there was such a sudden rush in the number of people entering the auditorium. Suddenly the hall seemed to be brimming over with people It was quite a sight as even the aisles were full of children and parents and elderly. And people were still pouring in. It soon turned almost unmanageable and overcrowded.
A lady came on the stage and requested people in the aisles to sit where they were standing but no one was ready. In fact, to be fair, it was getting difficult to even stand, let alone sit.
The lady then started off asking parents teachers to vacate their seats for the children, as the program was meant mainly for them. No one was ready to get up and give up their seats.
On hearing the heartfelt request, I instantly gave up my seat for a young boy standing next to me. I just couldn’t sit in my seat after that, but I noticed that except a few like me, most people sat glued to their seats. Perhaps they felt they had a right because they came in earlier than the children standing.
Perhaps we are all flummoxed what to do in situations like this and respond differently.
To my understanding, I discerned that the child of tomorrow stands to gain sitting there more than me for I went there only for my own interest in the subject but perhaps it would help impact or influence his future in a positive way.
So I willingly gave up my seat.
Unfortunately, I had to leave the place as it was filling in so much that it was turning claustrophobic to even stand anywhere. As I jostled my way out of the auditorium I had to squeeze through the crowd all through the flight of stairs and outside on the narrow road in the street to the venue as well. As people were still thronging in.
Although I sincerely missed the lecture I actually felt relieved to have moved out early on.
Clearly, the organizers had missed out on this that the venue was too small to accommodate this unexpected number of people. Looked like their good intentions of keeping the entry free resulted in this. Maybe they could have kept the entry fee for adults and kept it free only for children.
Anyway I had time in my hand and decided to explore a nearby mall and returned home.
A few interesting things happened there. But that is the subject of another post another time.
Just thinking…
Perhaps every moment of our life is predetermined.
Perhaps we are meant to be where we are.
I may have reached the venue on time got the seat but I never got to hear a lecture that I planned to. And since I gave up my seat on my own, I was solely responsible why.
Sometimes life challenges us What you deeply desire You may have to give up for another… But there is always a reason why!
What are your thoughts? Would you have given up your seat or stayed on? Would love to know…
Touching the nerve of truth
It is not an easy task to confront
Cause to confront is to be ready for conflict
Be it any kind…
From mental social or physical and more
Conflicts are always unwanted.
But change is the only constant
And life moves on creating itself.
In any art and creative endeavour
Say even speaking & writing for that matter, there is much scope for influences and perceptions.
It is the nature of truth to transform
But not without chaos and confusion
Such is the nature of human frailty.
There in lies the strength of human spirit. (Contd)
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