Every one faces difficult people in their lives. And for some like service sectors, coaches, consultants and medics, their job has many moments of handling difficult people and tricky situations as well.
There are many types of difficult people
Like the pessimistic ones who always find what won’t work first for anything new. They have nothing positive to say or share. But always play the devils advocate.
Handling them can be extremely difficult in front of a team full of people but it is wise to acknowledge them and then reframe their perspectives with a positive positioning and interpretation to turn it around carefully.
Interestingly there are a lot many in the know it all category, with an attitude & arrogance of knowledge & experience to boot.
An effective way to tackle would be to appreciate them but ask them to share the data and facts associated with what they proclaim to ensure authenticity. It is also challenging but necessary to request for humility in these peer to peer conversations.
There are then those who are two sided who say nothing to your face but are habitual complainers. There is a need to understand the origin of of their doubts and worries and where they are coming from in order to work it out thereby creating a safe and secure atmosphere.
“Think of difficult people as sandpaper They may rub you and scratch you painfully but eventually you end up smooth and the sandpaper worn out… stay happy and enjoy life…” raymund salumbides
Difficult people are difficult to handle. But it’s not impossible or something to shy away from. Simply the handling needs discernment and care. And not everyone can handle difficult people. Tact, diplomacy, confidence, clarity of purpose and vision go a long way in handing difficult people and problems.
Great leaders know… It’s about listening, observing identifying and then empowering & developing middle managers to be great leaders of tommorow.
It’s about rewarding people for the right reasons. And understanding what gets people to work together.
And then creating and sustainable atmosphere for them to work well together.
It’s about finding time to understand the context of what is. And being able to not only envision the big picture but also project it with authenticity and powerfully so.
For in the many small moments of the day there appears many random tests for a leader.
Leadership is not about making everyone like each other. But about making them understand that it takes all of them to be a consistent and collaborative team players.
And most of all getting every one knowing why they are there and clarifying in simple words what the organization is trying to do.
There is a beautiful saying that goes…’ It’s not about having a team of stars But about having a star team’
I listened to my heart Every day As it shares from within And I write them out as words Sometimes as verses At times it’s measured In moderation. Its a zen moment For there is clarity In just a few words shared.
Then there are times They flow like a river A torrent in a current Patterning itself In its own making Words come through me As if it needs to be spoken Sharing the sensitivity Of the moments at hand.
I listen simply with rapt attention. For in the slightest flutter In every movement in the moments Or the depth of silence. There is always something more.
On Kindness Kindle the kindness It’s the springwell of love For love is limitless Kindness generates Heartfelt abundance From one to another Creating magic in action Be it in words thoughts or deeds.
That best portion of a man’s life, his little, nameless, unremembered acts of kindness and love. William Wordsworth
There is a time and reason for every season For if all the seasons manifested together There would be calamity.
There is always a reason to things To questions and answers
If every lifes purpose asserted itself in this now. There would be no tommorow… Life is meant to go on To live and learn To explore and discover To hope and await To look forward to…
So acknowledge the learnings that happen In a lifetime… All at the right time.
The gift of life!
It’s ours to take care.
We have another gift in and around us.
It’s in which we are.
The gift of this world!
It’s a gift we have for a while with us.
So that we can pass it on, to our children.
Let’s value the gifts we have.
Let’s remember to sense its preciousness.
Let’s never take it for granted.
When you arrive at being comfortable being yourself,and in front of others, your gifts will shine through and you will make a positive impact on this world.
Sometimes people unknowningly say things that hurt or upset another.
Today was one of those days. I chanced upon one of my old poems on letting go in forgiveness and it made much sense. I was able to move beyond simply by acknowledging the truth in those verses.
Savvy Raj 
You must be logged in to post a comment.