In the course of my career over the years handling teams of various departments, people management became my forte while experiencing many instances which needed agility in communication.
Here are few pointers…
If you can help it thoroughly prepare yourself with research so that you are prepared to handle any objections well.
Try to choose when and where to have a difficult conversation.
Always start with a positive mindset and speak with concern without blaming .
Make sure you are clear about what you want to communicate. And deliver your stance clearly without any ambiguity.
Speak in the right tone as per the situation.
Listen actively well to acknowledge emotions and understand so you can respond than react.
If there is too much tension or another impasse it is alright to pause, take a short timely break to diffuse tension and then recoup
Be focussed on what you wish to communicate and steer the conversation if it veers off topic.
Be open to alternatives and perspectives and see if you can find common ground to stay flexible to foster collaboration.
I have received this poem below through a social media forward.
And I think I needed to read it today.
It put many things in perspective.
You see, there have been some small and inexpensive things missing at home . We have two house helpers And I was not sure who is the culprit.
They have been with us for a while and I have senior parents who live at home so I was letting it go and keep calm, because it was easier as it was causing a lot of unnecessary confusion and doubt.
In the meantime two months ago I replaced one of them. And I had felt a sense of relief somehow. And today the other is about to go on leave for the customary annual holiday. It will mean a lot of work for me personally until I find a helper. Yet I have been feeling positive that better is happening and all is for a good reason. Sometimes we grin and bear for the fear of changing statesquo…
While I cannot get my lost things as I have no proof, I think I needed a calm perspective to help me find me a way…
While I do believe that we must take action on that which is within our control , these words touched a chord in me..
This being human is a guest house.
Every morning a new arrival.
A joy, a depression, a meanness,
some momentary awareness comes
as an unexpected visitor.
Welcome and entertain them all!
Even if they are a crowd of sorrows,
who violently sweep your house
empty of its furniture,
still, treat each guest honorably.
He may be clearing you out
for some new delight.
The dark thought, the shame, the malice.
Meet them at the door laughing and invite them in.
Glimmers of light Sparking through thoughts Colours of hope Emerging through the words Balancing the energy Within and around Connecting in communion Between and betwixt Infinite is the potential of light That shines inside outside
The dynamics of mentor mentee relationship is one of trust and confidence.
Building trustful mentorship requires genuine love to help guide people for the better.
Besides the required skills and expertise, mentors having an inclusive, expansive and holistic approach while helping unique pathways for clients, adds to their repertoire to create trustful mentorship .
Clarity and integrity in communication & behaviour , excellent interpersonal skills and empathic attitude add value beyond the experience and expertise of the mentors.
It is important to acknowledge the influence a mentor can have on the mentees decisions be it at work or personal life.
Hence, a good understanding of ethics while handling conflicting opinions biases, & emotional triggers helps empower the mentee than exploit them.
After all, a mentor is someone who guides advice and supports along the way…
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