Art of Giving Feedbacks
There are many types of feedbacks given and solicited in a typical corporate environment.
In the art of management the topic of critical appraisals and sharing feedbacks is a nerve wracking process on both sides. For the truth is feedbacks at work take not only a whole lot of in- depth analysis, but it takes courage and common sense deliver. And often they can be the toughest of conversations to have.
Are you feeling uncertain about how to confront a feedback session.At work there will be time where you might have faced a feedback session .
If you have been the one who is giving feedback to your team or a member of your team here are six tips that can help you master the art of giving feedbacks.
Keep the perspectives clear of what was expected and agreed upon earlier and the issues that is evident. Give a clear picture of what has been observed to the receiver. Remember you are addressing the work issues, dont get personal.
Proper time and place
Ensure you are slotting a feedback time that is mutually least distracting.
This will ensure there is the required focus and necessary attention to the discussion at hand.
Ask and listen well
Contrary to what is understood about feedbacks time the reviewer needs to hear more and speak less often to deliver objective feedbacks to resolve issues.
Avoid letting your own ego from taking too much space. Instead Inquire more into why certain things are not going well. Speak less ask more open ended questions and let them speak and ask for feedbacks and own up to their mistakes. That way you will not be crushing egos but resolving issues you are facing as a team .Avoid bombarding. Be empathetic but assertive.
Choose your words and sentences well.Feedbacks and critical analysis involves being mindful of the words you choose and conveying the criticism in a well meaning way so that you are not directly attacking the receiver. This will ensure they are able to digest and understand what is going wrong and not stagnate by becoming defensive.
Remember it is not a war of egos and ensure you avoid making it one .
Be clear & concise
Vagueness is not going to resolve anything. Be objective in your feedback . If someone is a perpetual latecomer then mention specifically how many times they are late in the last month .
This will make them more accountable and lead to ownership and better productivity at work.
See the Bigger Picture
When you giving feedback address the issue and do not attack the person’s character. Try your best to see things in the larger frame . Avoid being petty and leave your own ego aside before you begin.Remind yourself always to envision the bigger picture. And remember that it is not personal.
Feedbacks in general can be a very valuable tool for companies.and there are many types of feedbacks.
Have you given or received feedbacks recently.
What are your expectations and experiences on feedbacks?