Building bridges of understanding 

Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding”. Dale Carnegie

Have you managed and resolved conflicts in virtual teams? If so, you will agree on how much communication matters in building bridges of understanding.

On Virtual Conflict Resolutions

Conflicts and its resolution are part of teams dynamics. An empathic approach to that is inclusive, non-judgemental, proactive  and  open to establishing safe discussion spaces creates positive outcomes in virtual scenarios.

In virtual team management  scenario, it is important to define and understand what matters to each person or team to find the path forward. Creating a mutual connection virtually  bridges over misunderstanding, encourages trust and strengthens relationships, leading to positive communication.

Being objective, mindful and  awareof unconscious biases that influence perception helps create a roadmap towards resolutions.

What are your challenges in managing virtual conflicts?

How do you resolve them? Do  share your perspectives.

©Savvy Raj